Portland Badge Co. was founded by Paula Middaugh and Michael Carlson with the goal of serving customers in a way that enables them to achieve success. Paula and Michael both have years of experience in the name badge and sign industry. In all those years of experience, we’ve come to understand that being seen can make a big difference for people, businesses and organizations. And we’ve also seen it done wrong. When we launched Portland Badge, we didn’t just want to help customers to be seen, we wanted to make being seen an art form.
Serving You is Our Greatest Privilege
At the core of Portland Badge are the values of honesty, integrity, respect, servanthood and a strong Christian faith. Our goal is to do the best job we possibly can by providing the most appropriate products available to serve your needs, rather than those that simply add to our revenue – we respect your budget. When you work with us, we’ll listen to you and follow through because we believe that’s the only way we’ll earn your trust and friendship. Our objective is to go well beyond simply manufacturing name badges, signs and banners for you. We want the privilege of serving you and the opportunity to help you grow your visibility and business.
Portland Badge Co. is also a proud member of:
At Portland Badge we work hard to make sure everything about your experience with us is positive, from the moment you call us to the moment your project is delivered. Here’s the Portland Badge Positive Experience Guarantee:
- We’ll always greet you with a smile and a positive attitude.
- When you call us during normal business hours (8am-4pm PST, M-F) we’ll return your call the same day. If you call us after 4pm PST or on the weekend, we’ll call you back the next business day.
- We’ll work with you until you’re 100% satisfied with the outcome of your project. Our goal is to produce a product that exceeds your expectations and is exactly what you wanted.
- If for any reason you’re unhappy with what we deliver, we’ll work with you to resolve the issue as quickly and as fairly as possible.
- We’ll always thank you for your business.
Paula Middaugh is Portland Badge Company’s Operations Director, and the person behind the voice you’ll hear when you give us a call. She’s worked in the name badge and sign industry for several years, where she met co-founder Michael Carlson and hatched the plan to launch Portland Badge. A creative type at heart, Paula enjoys the design challenges that clients bring to her and watching their eyes light up when they see the finished product. But more than that she loves hearing about how the badges, banners and signs that she crafts for them help them grow their businesses and get more exposure.
Paula is a Portland native, though she did spend a little time back east where she went to school, and enjoys spending time with her family and friends. When she’s not helping others to be seen, she enjoys scrapbooking, camping, cooking and crafting handmade greeting cards. She and her husband share a wonderful daughter, who Paula hopes will some day go sky diving with her (since she can’t convince anyone else to do it).
Michael Carlson, Business Development Director of Portland Badge Co., is a man of strong Christian faith and has a dedication to serving others. Those traits lay at the root of his motivation to launch the company, along with Paula. That and a passion for helping customers to be seen and watching their businesses and organizations thrive.
A veteran of the badge and sign industry, there’s not a lot that Michael hasn’t seen or been able to figure out when it comes to displaying a company’s brand in the best possible way. One thing that his deep experience has provided for him is a vast network of contacts in the industry. As a result, he’s always able to help customers get what they need and remaining flexible and always looking out for the best solution - even if it means working outside of Portland Badge. The customer’s success is his goal, and he just gets the job done – no egos involved.Michael is an avid outdoorsman. He boasts a cup of campfire coffee that rivals even the most upscale coffee shops. You might also find Michael on the links, though admittedly you might need to follow the trail of divets to find him. Michael grew up in Washington and after his military service, landed in Portland where he’s lived for 20 years. He also enjoys spending time with his 6 grown children and 6 grandchildren.
Be seen! Call Portland Badge Company at 503.639.8459 today to get a quote on all of your name badge and signage needs!